PRIVACY POLICY
IN JUST 5 POINTS!
1. WHO ARE WE? We are LEIBASER DE GESTIÓN, S.L. and we process your personal data as the data controller. This means we are responsible for how we use and protect your data.
2. WHAT DO WE USE YOUR DATA FOR? We will use your data, among other purposes, to manage your registration as a user, manage the purchase of products, respond to your inquiries, and, if you wish, to send you our personalized communications.
3. WHY DO WE USE THEM? We are authorized to process your data for various reasons. The main one is that we need to process them to execute the contract you accept with us when you register and when you make a purchase or use any of our services or features, although there are other reasons that authorize us to do so, such as our interest in responding to your inquiries or the consent you provide us to send you our newsletter, among others.
4. WHO DO WE SHARE YOUR DATA WITH? We will share your data with service providers who help or support us, or external collaborators with whom we have reached an agreement, located within or outside the European Union.
5. YOUR RIGHTS. You have the right to access, rectify, or delete your personal data. In some cases, you also have other rights, for example, to object to our use of your data or to data portability, as we explain in detail below.
You can read our full Privacy Policy below to understand in detail the use we will make of your personal data and the rights you have in relation to them.
BEFORE WE BEGIN…
In this Privacy Policy, you will find all the relevant information regarding the use that LEIBASER DE GESTIÓN, S.L. makes of the personal data of our customers and users who interact with us.
We are transparent about what we do with your personal data so that you understand the implications of the uses we carry out and the rights you have in relation to your data. To this end, we permanently make all the information available to you in this Privacy Policy, which you can consult whenever you see fit. Additionally, you will also find information about each processing of your personal data as you interact with us.
WHO IS THE DATA CONTROLLER?
In compliance with Article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, and all provisions of Regulation (EU) 2016/679 and Organic Law 3/2018 on the Protection of Personal Data and the guarantee of digital rights, you are informed that the data controller is:
LEIBASER DE GESTIÓN, S.L. with Tax ID B83860338, located at RONDA VALDECARRIZO, 11 OFFICE 410 – 28760 TRES CANTOS (Madrid). Email: info@nachtwerks.com
FOR WHAT PURPOSE DO WE PROCESS YOUR PERSONAL DATA?
Depending on the products, services, or features you wish to use at any given time, we will need to process certain data, which generally will be, as applicable, the following:
• – Your identification data (for example, your name, surname, contact details, etc.);
• – Financial and transactional information (for example, your payment or card details, information about your purchases, orders, returns, etc.);
• – Connection and browsing data;
• – Commercial information (for example, if you are subscribed to our newsletter), data about your tastes and preferences.
Remember that when we ask you to fill in your personal data to give you access to a feature or service on the website, we will mark some fields as mandatory, since they are data we need to provide you with the service or give you access to the feature in question. Please note that if you decide not to provide us with that data, you may not be able to complete your registration as a user or enjoy those services or features.
Depending on how you interact with our website, we will process your personal data for the following purposes:
• To manage your registration as a user of the website.
• For the development, fulfillment, and execution of the purchase or service contract you have entered into with us on the website.
• Browsing the website and using our digital media: We process the information to allow and facilitate your access to and browsing of our digital media, as well as to provide you with the services we offer through them.
• Improving the services we offer and security: Other uses for which we employ the information include maintaining, improving, and ensuring the efficiency of our services and digital media, which allow us to develop new features, protect the security of your data and our digital media, and detect and prevent fraud in transactions.
If you decide to register as a user on our website, we need to process your data to identify you as a user and give you access to its various features, products, and services available to you as a registered user. You can cancel your registered user account by contacting us through Customer Service. This purpose includes the processing of your data primarily to:
1. Contact you regarding updates or informational communications related to the features, products, or services you have contracted, including sending quality surveys about the products or services provided.
2. Manage the payment for the products you purchase, regardless of the payment method used. For example:
• If when purchasing one of our products through the Website, you choose to activate the feature to save your card details for future purchases, we need to process the indicated data for the activation and development of said feature. Consent for the activation of this feature allows your payment details to appear auto-filled in subsequent purchases so you don't have to re-enter them in each new process, and they will be considered valid and current for future purchases. You can modify or delete your cards at any time through the section corresponding to payment information.
• Activate the necessary mechanisms to prevent potential fraud against you and against LEIBASER DE GESTIÓN, S.L. during the purchase process. If we consider the transaction may be fraudulent, this processing may result in the blocking of the transaction.
• Manage possible returns once you have made a purchase and manage information requests about the availability of our products, product reservations through the Website, as such options are available at any given time.
• For billing purposes and to make available to you the receipts and invoices for purchases you have made on the Website.
• To guarantee your use of other available features or services, such as purchasing, management, and the enabled chat.
• To respond to requests or inquiries you make through Customer Service channels. We only process the personal data that is strictly necessary to manage or resolve your request or inquiry.
• For marketing purposes. This purpose includes the processing of your data primarily to:
- To the extent that you subscribe to our Newsletter, we will process your personal data to manage your subscription, including sending personalized information about our products or services through various means. Likewise, we may send you this information through push notifications if you have activated them on your mobile device.
- Remember that you can unsubscribe from the Newsletter at any time and at no cost through the "Newsletter" section of the Platform, as well as through the instructions we provide in each communication.
- Carry out promotional actions. By participating in a promotional action, you authorize us to process the data you provide us based on each promotional action and to communicate them through various means such as social media or on the Platform itself. In each promotional action you participate in, the legal bases will be available where we will provide you with more detailed information about the processing of your data.
- Share on the Website or through our social media channels photographs or images that you have publicly shared, provided you give us your consent to do so.
- Usability and quality analysis for the improvement of our services.
If you access our Website, we inform you that we will process your browsing data for analytical and statistical purposes, that is, to understand the way in which users interact with our Website and thus be able to introduce improvements to it.
Likewise, we occasionally carry out quality actions and surveys aimed at knowing the degree of satisfaction of our customers and users and detecting areas where we can improve.
WHAT IS THE LEGAL BASIS FOR PROCESSING YOUR DATA?
The legal basis that allows us to process your personal data also depends on the purpose for which we process them. And the purpose is:
1. Managing your registration as a user of the Website.
The processing of your data is necessary for the execution of the terms that regulate the use of the Platform. In other words, for you to register as a user on the Website, we need to process your personal data, as otherwise we could not manage your registration. In the event that you choose to use access or login through a social network, the reason we are authorized to process your data is the consent you provide at the time of authorizing the transfer of your data from the social network.
2. Development, fulfillment, and execution of the purchase contract for our products.
The processing of your data is necessary for the execution of the purchase or service contract that binds us to you. Some data processing associated with the purchase process may be activated only because you request or authorize it, such as the storage of payment data (card) for future purchases or to inform you about the availability of our products. In these cases, the basis on which we process your data is your own consent. We consider that we have a legitimate interest in carrying out the necessary checks to detect and prevent possible fraud when you make a purchase. We understand that the processing of this data is positive for all parties involved when a purchase payment is made and in particular for you, as it allows us to implement measures to protect you against fraud attempts by third parties.
3. Customer Service.
We consider that we have a legitimate interest in responding to the requests or inquiries you submit through the various available contact channels. We understand that the processing of this data is also beneficial to you as it allows us to properly assist you and resolve the inquiries raised. When you contact us, particularly for the management of incidents related to your order or the product/service acquired through the Website, the processing is necessary for the execution of the purchase contract. When your inquiry is related to the exercise of the rights we inform you about below, or with complaints related to our products or services, what authorizes us to process your data is the fulfillment of legal obligations on our part.
4. Marketing
The legitimate basis for processing your data for marketing purposes is the consent you provide us, for example, when you accept receiving personalized information through various means or when you accept the legal bases to participate in a promotional action.
5. Usability and quality analysis.
We consider that we have a legitimate interest in analyzing the usability of the Website and the degree of user satisfaction, as we understand that the processing of this data is also beneficial to you because the purpose is to improve the user experience and offer a higher quality service.
HOW LONG WILL WE KEEP YOUR DATA?
The retention period of your data will depend on the purposes for which we process them, as explained below:
1. Managing your registration as a user of the Website.
We will process your data for as long as you maintain the status of a registered user (that is, until you decide to unsubscribe).
2. Development, fulfillment, and execution of the purchase contract for our products.
We will process your data for the time necessary to manage the purchase of the products you have acquired, including possible returns, complaints, or claims associated with the purchase of the product. In some cases, we will only process the data until you decide, as is the case with payment data (card) that you have asked us to store for possible future purchases.
3. Customer Service.
We will process your data for the time necessary to respond to your request or inquiry.
4. Marketing.
We will process your data until you unsubscribe or cancel your subscription to the newsletter. If you participate in promotional actions, we will retain your data for a period of six (6) months from the end of the action.
5. Usability and quality analysis.
We will process your data on a case-by-case basis during the time we carry out a specific quality action or survey or until we anonymize your browsing data.
WILL WE SHARE YOUR DATA WITH THIRD PARTIES?
We protect the information we collect by establishing the technical and administrative security measures specified in the legal regulations after having carried out the corresponding risk analysis, so that the information is protected against unauthorized access, unavailability, disclosure, or use.
Your personal information can only be accessed by our employees, who are aware of the uses for which they can use it and its limitations, the competent public and judicial authorities when they require it and applicable regulations demand it, and other supplier companies to provide you with the services you have requested.
Each of these companies commits to using your data solely and exclusively for these purposes and not to use them for any other purpose, so that once the service provision has ended, they are obligated to delete the information they have obtained or keep it duly blocked and protected so that they cannot use it, as long as it may be necessary for the fulfillment of a legal obligation, for the exercise or defense of contractual claims that must be addressed.
In cases where these companies are located in a country that does not offer a level of data protection similar to ours, we ensure that they comply with the necessary and equivalent security measures to those we have, as established in the applicable legal regulations. This is the case for companies in the USA, which will be governed by the Privacy Shield (agreement between Europe and the USA).
WHAT ARE YOUR RIGHTS WHEN YOU PROVIDE US WITH YOUR DATA?
We are committed to respecting the confidentiality of your personal data and guaranteeing the exercise of your rights. At LEIBASER DE GESTIÓN, S.L. we have agreed that you can exercise them at no cost by writing us an email at info@nachtwerks.com, simply indicating the reason for your request and the right you wish to exercise.
If we deem it necessary to identify you, we may request a copy of an identity document.
In particular, regardless of the purpose or legal basis under which we process your data, you have the right to:
◦ Ask us for access to the data we have about you. We remind you that if you are a registered user on the Website, you can also consult this information in the section corresponding to your personal data.
◦ Ask us to rectify the data we already have. Remember that if you are a registered user on the Website, you can also access the section corresponding to your personal data in your account to modify or update your personal data. In any case, please note that by actively providing us with your personal data through any channel, you guarantee that they are true and accurate and you commit to notifying us of any change or modification thereof. Any loss or damage caused to the Website or to the Website controller or to any third party due to a communication of erroneous, inaccurate, or incomplete information in the registration forms, shall be the sole responsibility of the user. Please remember that as a general rule you should only provide us with your own personal data, not those of third parties, except as permitted in this Privacy and Cookies Policy.
◦ Ask us to delete your data to the extent that they are no longer necessary for the purpose for which we need to process them as we have informed you above, or that we no longer have legitimacy to do so.
◦ Ask us to limit the processing of your data, which means that in certain cases you can request that we temporarily suspend the processing of your data or that we keep them beyond the necessary time when you may need them. If you have provided us with your consent for the processing of your data for any purpose, you also have the right to withdraw it at any time. When our legitimacy for the processing of your data is your consent or the execution of the contract, you will also have the right to request the portability of your personal data. This means you will have the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format, to be able to transmit it directly to another entity, whenever technically possible.
Furthermore, when the processing of your data is based on our legitimate interest, you will also have the right to object to the processing of your data.
Finally, we inform you of your right to file a complaint with the relevant data protection supervisory authority, in particular, the Spanish Data Protection Agency (https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).https://www.agpd.es/portalwebAGPD/index-ides-idphp.php).
WHAT HAPPENS IF YOU PROVIDE US WITH THIRD-PARTY DATA?
If you provide us with Personal Data of third parties, you guarantee that you have informed them about the purposes and the way in which we need to process their personal data.
CONFIDENTIALITY AND DOCUMENT DESTRUCTION
Professional secrecy. LEIBASER DE GESTIÓN, S.L. and the collaborators who work with us and who have any type of involvement in the services provided, are committed to not disclosing or making use of the information they have accessed by reason of their profession. The information you provide us will, in all cases, be considered confidential and may not be used for purposes other than those related to the services contracted with LEIBASER DE GESTIÓN, S.L.
Document destruction. In order to preserve and guarantee confidentiality, LEIBASER DE GESTIÓN, S.L. commits to destroying all confidential information to which it has had access by reason of a service provision when it is no longer necessary for the purpose for which it was collected, unless there is a legal obligation for its retention. If you wish to keep the original or a copy of said information, you must print it or save it by your own means or visit the offices of LEIBASER DE GESTIÓN, S.L. to collect it before its destruction.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately after their publication on the website. If we make material changes to this policy, we will notify here that it has been updated, so you are aware of what information we collect, how and under what circumstances, if any, we use and/or disclose it.
If our store is acquired or merged with another company, your information may be transferred to the new owners so that we can continue selling you products.Privacy policy drafted and supplied by PROTECTION REPORT SOLUTIONS, S.L., a GDPR compliance company, which reserves the right to take legal action against anyone who unlawfully copies or uses this content.